Refund Policy

Please read the product description, license details, activation method, compatibility information, and delivery terms carefully before placing an order.

Requesting a refund

To request a refund, email pedesign.soft@gmail.com with your order number, the email used at checkout, and a clear description of the issue. We may ask for reasonable information needed to investigate the request. Never send passwords or payment card details.

Digital products

Refund eligibility for digital software may depend on whether delivery or access has occurred, the nature of the issue, the product terms, and applicable consumer-protection law. We will assess requests individually and will not exclude any statutory rights that cannot legally be excluded.

Timeframe

Please submit concerns promptly after discovering an issue. Any refund decision and processing timeframe will be communicated by support after reviewing the order and applicable rules.

Before ordering

Confirm that the software is compatible with your system and that the exact license and activation method meet your needs. Contact support if any detail is unclear.