FAQ

Frequently Asked Questions

What product is listed?

The store lists Brother PE-DESIGN 11 Full Version. Review the product page to confirm the exact edition and license supplied.

Will it work on my computer?

Check the official Brother system requirements and compare them with your computer and embroidery equipment before ordering. Contact us if you need help identifying the details to check.

How is the order delivered?

Digital orders are intended to be delivered by email after manual processing. Contact us before ordering to confirm the expected timeframe and exactly what will be supplied. Do not assume instant delivery.

How does activation work?

The activation method depends on the exact license supplied. Ask us to confirm the method before paying. We do not promise that an unverified key will activate.

What is the price?

The advertised price is $49 USD, subject to the final amount displayed at checkout.

Can I request a refund?

See our Refund Policy. Refund requests are assessed under the published policy and applicable consumer law.

How do I contact support?

Email pedesign.soft@gmail.com or message us on WhatsApp.

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